Frequently Asked Questions

Everything you need to know about your Rover Vans shopping experience.

How do I know which size will fit me best?

Each product page features a detailed size guide with specific measurements. We recommend comparing these to a similar garment you already own to ensure a perfect fit.

What is your return policy for fashion items?

We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to start your exchange or refund process.

How long does shipping take and can I track my order?

Standard shipping typically takes 3-7 business days. Once your order is dispatched, you will receive an email with a tracking number to follow your package in real-time.

What materials do you use in your clothing?

At Rover Vans, we prioritize quality and sustainability. Our collections use a mix of organic cotton, recycled polyester, and premium blends designed for both comfort and durability.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.